EDS Support Guides

EDS API

Integrate search directly into your website. Learn more

EDS Wiki

Take advantage of the EDS Wiki, a collaborative online community designed for EBSCO Discovery Service customers. Learn more

Training

Sign up for training including EDS Introduction and EDS Implementation or view a previously recorded session using the links below.

EDS: Introduction

EDS: Implementation

Customizations with EBSCOadmin

Gathering Statistics

Completing the Questionnaires

Use of A-to-Z and LinkSource

EDS: New Features

Maintaining EDS

EBSCO Discovery Service


Welcome to the EBSCO Discovery Service (EDS) Support Center. EDS provides users with access to an institution's entire collection via a single, customizable entry point - creating an experience that is comprehensive, fast, and familiar.
EBSCO's Discovery Service (EDS) provides users with access to an institution's entire collection via a single entry point.
For a Complete Discovery Solution, EDS is often combined with additional EBSCO products including:
  • EBSCOhost Databases - All of a library's EBSCOhost database subscriptions
  • EBSCOhost Integrated Search™ (EHIS) - Extending the reach of the discovery solution by incorporating external resources not available through any discovery service
  • EBSCO A-to-Z® - Complete e-resource listing service
  • EBSCO LinkSource® - Powerful item-level linking solution
Click here to learn more about getting started with your EBSCO Discovery Service.

Online Training

Free online training sessions are available to help you learn more, including:
  1. EDS: Introduction
    For librarians, students, faculty, and others who would like to learn more about the powerful search features of EDS. EBSCOhost Integrated Search (EHIS) is also discussed (60 minute session).
  2. EDS: EBSCOadmin
    For librarians who would like to learn more about EDS customization options including how to create customized branding, customizing the EBSCOhost toolbar, and adding widgets and search boxes. EBSCOhost Integrated Search (EHIS) is also discussed (60 minute session).
  3. EDS: Gathering Statistics
    For librarians who would like to learn more about creating statistic usage reports for EDS resources. The administrative tool, EBSCOadmin, has a variety of reporting options (30 minute session).
  4. EDS: Implementation Process
    For librarians and others who would like to learn more about key aspects of the EDS implementation process. Ideas and suggestions are shared, as well as discussion on marketing and promotion tips for launching EDS (60 minute session).
  5. EDS: New Features
    For librarians and others who would like to learn more about key aspects of the EDS implementation process. Ideas and suggestions are shared, as well as discussion on marketing and promotion tips for launching EDS (60 minute session).
  6. EDS: Use of A-to-Z and LinkSource
    For librarians who would like to learn about the relationship between EDS and EBSCO A-to-Z, and LinkSource. Participants should have a familiarity with EDS, or have attended the EDS:Searching training session (30 minute session).
Click here to learn more or register for any session listed above.


International Resources

Click here to find EDS customer resources in multiple languages.

Tutorials

Learn more about EBSCO Discovery Service with this tutorial.

Learn more about EDS customization options with this tutorial.

Learn more about Getting Started with A-to-Z with this tutorial.

Learn more about Getting Started with LinkSource with this tutorial.

View all Tutorials


Contact

Technical Support or call
U.S. / Canada - (800) 758-5995 Outside U.S. / Canada - access code, (800) 3272-6000

Call Center Hours of operation: Monday - Friday, 24 hour support Sat. & Sun., 9:00 AM - 5:00 PM (EST, GMT -5)